Microsoft Confirms Issue with Xbox 360 Wireless at Kiosks

October 25th 2005 | Games Consoles

Xbox 360 kiosks placed in Wal-Mart stores across the country have been shut off, said a Microsoft spokesperson contacted this afternoon. The reason, according to Microsoft, is due to the console causing interference with Wal-Mart’s wireless “hand scanner” inventory system. Microsoft has acknowledged the problem as being “minor” and says a software solution is in the works to correct it.

When questioned about this issue, a Microsoft spokesman was confident that it would not. “The issue is specific to the equipment used in a few retail environments,” the spokesperson said.

GameSpot - Wal-Mart pulls plug on 360 kiosks


Q: How can I be assured that Xbox 360 isn’t going to interfere with other wireless devices in my home?

A: This issue is specific to the equipment used in a few retail environments. Xbox 360, like portable phones, wireless network routers, and Bluetooth devices emit radio frequency operate in the 2.4GHz band. Microsoft has one of the most robust testing programs in the industry and has ensured that Xbox 360 meets all FCC/ETSI requirements and rules for operation in the 2.4GHz band. It is possible that devices that do not comply with FCC/ETSI rules of operation in this band may not properly handle interference from other 2.4GHz sources. Such devices would be extremely rare in a home environment.

Kotaku - Microsoft Confirms Issue With 360 Wireless at Kiosks

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Microsoft Confirms Issue with Xbox 360 Wireless at Kiosks
Published in: Games Consoles on 2005-10-25